Service
What is Oase.dk?
Are you curious about art and colors and would you like to find inspiration for the small oases of the home, then you are welcome to follow and contribute views on the site's blog. We will regularly inform about the themes that are being worked on and there will also be the opportunity to follow the process and the artist behind the business.
What is sold on Oase.dk?
We also sell the original paintings as the pictures are based on. It can be companies that acquire an original image and at the same time buy lithographs for their employees in eg. anniversary or Christmas gift.
Is it safe to buy pictures on Oase.dk?
Who owns Oase.dk?
Chrestina Højholdt Jørgensen
Holbergs Have 2
4300 Holbæk
Mail: info@oase.dk
CVR: 38921088
Account
Why do I need to register an account before buying?
How do I change my email address?
In the top right corner of a page you can see a link called ‘Account’ or your username if you are logged in. Click on your username to access your control panel. Select "Account Settings". You can then change your email address, shipping address and indicate whether you want to receive email from Oase.dk
I forgot my password. How do I get a new one?
Can I make my own personal list of favorite products? Where can I see it?
Buy
What payment types can we accept on Oase.dk?
Are my payments secure?
For your own security, we do not store any payment information. Payments are made directly via Stripe Certified to PCI Service Provider Level 1, the highest level of certification, so we can guarantee that important information remains confidential and private
Buy at Oase.dk
The funds are not released until 48 hours after Oase.dk has received confirmation that you have received your item. So you can be sure that you get what you bought and that the product is similar to our product descriptions.
How do I check my order status?
To check the status of your purchases, click on your profile in the upper right corner of the screen. Select ‘Orders’ from your control panel, which is a page with all your active and past orders.
If the icon is Orange on the right side of the title, it means the item has not been shipped yet. You will receive a confirmation email with tracking number which you can then use to track the shipment in your control panel.
Shipping & Returns
Shipping
Which countries are we sending to?
What does the freight cost?
Denmark: DKK 50,00-
Europe: DKK 150,00-
How long does it normally take before I receive an order?
Outside Denmark, it usually takes 2-4 working days.
We usually use the freight company DAO 365
Confidentiality and policies
Information recorded
nformation about your computer's hardware and software is automatically collected by Oase.dk. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used to operate the service, to maintain the quality of the service and to provide general statistics regarding the use of the Oase.dk website.
Collection and use of personal information
When ordering goods on the site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We use this information to process and communicate the order you placed.
Oase.dk uses your information for four purposes: (1) to fulfill the orders you place on the site, (2) to respond to any customer service queries you may have (3) to contact you about offers, Oase.dk news and new products and (4) understand our customers' buying habits to better meet them in the future.
Use of Cookies
If a site does not use cookies, it will think that you are a new visitor each time you move to a new site on the site. Our site uses cookies to remember things like your preferences, shopping cart or to remember who you are when you return to the site.
You have the option of accepting or rejecting cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to reject cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Oase.dk services or sites you visit.